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Forgot Password

1. On the Sign In page, click 'Forget Password’

2. Enter your account which is your email address or username, and enter verification code and click ‘Continue

3. You will be asked to choose use email or use mobile to retrieve your password

3. If you choose to Use email to retrieve, Click ‘Continue’, A Retrieve Password email will be sent to you:

1) Click ‘Check the mailbox login’ to get retrieve password email.

2). Go to your mail page and find the retrieve password email from E-Cantonfair; Check the spam box if you cannot find an activation email in your inbox

3). Click ‘Retrieve my password’ or the link to retrieve your password.

4). After clicking ‘Retrieve my password’ or the link, you will turn to the page as below. Enter your new password and repeat it and click ‘Submit’

5) Then your password is reset successfully. Click ‘login now’ to log in with your new password

4. If choose to use mobile to retrieve your password, Click Continue, you will get a verification code to your mobile phone

1) Enter the verification code you received and click continue

2) Enter your new password and repeat and click Submit

3) Then your password is retrieved succesfully and click login now to log in E-cantofair.com with your new password

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